Privacy policy

Privacy Policy

By accessing and using our website, you agree to the terms outlined in this Privacy Policy.

At Philter, we are committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use, and safeguard the information you provide to us. Any personal data you share with us will only be used in accordance with this Privacy Policy.

We follow applicable data protection laws and ensure that your information is:

  • Processed lawfully, fairly, and transparently

  • Collected for legitimate purposes only

  • Used strictly in line with those purposes

  • Retained only as long as necessary

  • Kept secure at all times

Collection of Personal Data

We collect personal information to:

  • Maintain and update our records

  • Personalize your shopping experience

  • Prevent fraud and ensure security

  • Improve our products and services

  • Process and deliver your orders

You may provide personal data when you:

  • Make a purchase from us

  • Contact us with inquiries or complaints

  • Subscribe to our emails or newsletters

  • Participate in events or promotions

  • Work or collaborate with us

We only request the information necessary to fulfill your request or provide our services.

Data Security

We take appropriate measures to protect your personal data from unauthorized access, misuse, or loss. Access to your data is limited to authorized personnel who require it for business purposes, and all such individuals are bound by confidentiality obligations.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site and improve its functionality.

We may also use cookies from trusted third-party providers. These cookies do not store personal information such as your identity or individual records.

If you access pages with embedded content (such as videos), third-party platforms (like YouTube) may also place cookies on your device.

You can manage or disable cookies through your browser settings. For more information, visit www.aboutcookies.org.

Use of Personal Data

We do not sell or rent your personal information to third parties. Your data may be used to:

  • Process and fulfill your orders

  • Manage your account

  • Provide customer support

  • Send updates about products, services, and promotions

  • Improve our website and services

  • Conduct marketing, research, and analytics

  • Prevent fraud and ensure website security

  • Respond to your feedback or reviews

  • Administer promotions, surveys, or contests

Sharing of Information

We may share your personal data with trusted partners and service providers who assist us in operating our website and delivering our services. These parties are required to handle your data securely and only for specified purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Contact information (such as email subscriptions) will be kept until you unsubscribe or request deletion. We may retain limited information to respect your preferences going forward.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we may notify you via email. We encourage you to review this page periodically to stay informed.